By Elizabeth VIPMedford, OR
"the only thing I would ask is if you could possibly add petite size for the calves. Even though I love my boots the standard size is still a bit big, the foot part fits great just not the calve part. I love my boots and I ware them every chance I get!!!"
By DeeDee | Pomeroy, WA
"Hard to really review the shoe since it didn't fit. By the time I received the boots, they weren't available in the next size up for exchange.
I REALLY think the return/exchange process could be a LOT more user friendly.
This was my very first purchase using VIP membership. I bought 3 pairs but sadly, they all run 1/2 size smaller than I normally wear (7.5). One pair of boots was available for exchange and the other two (this pair is one) were only able to be returned for credit.
I created the RMA for the boots I wanted to exchange and went back to do these other 2 pairs as a return but I could no longer make any other changes to the order.
Tried emailing to resolve (one reason I shop online is because I have social anxiety and prefer not to have to deal with talking to people, especially strangers)
Anywhere else I've shopped online I've had no issues with separate returns being processed from one order...it happens with shoes/clothing when sizes vary with different manufacturers.
Really thought the boots were super cute and a great deal had I been able to get them in the correct size.
Ease of shopping process is hugely important when shopping online.
Will be cancelling my membership sadly and stick with online stores that are easier to to process any returns/exchanges.
By Sauna Diamond EliteToronto, ON
"I have not had the pleasure to wear them out yet but I did have them on inside my house to get the feel if them and my girlfriends loved them."
By Shelby VIPKiowa, CO
"I love this pair of boots. I'm 6' tall and these boots fit me perfectly. Comfortable, warm, and good quality. Defiantly recommend."