Shipping & Returns Made Easy
Shipping and handling charges are based on your subtotal order amount, calculated after applicable discounts and before sales tax. Rates are calculated as follows:

Standard Shipping
Subtotal Amount 48 Contiguous
United States
Alaska, Hawaii,
Puerto Rico
APO/FPO Canada
$39.00 and over FREE
4-10 Business Days
$9.00
7-10 Business Days
$9.00
Up To
30 Business Days
$6.95
6-10 Business Days
Under $39.00 $4.95 Flat Rate
4-10 Business Days
$9.00
7-10 Business Days
$9.00
Up To
30 Business Days
$6.95
6-10 Business Days

Rush Shipping
Subtotal Amount 48 Contiguous
United States
Alaska, Hawaii,
Puerto Rico, APO
Canada
$39.00 and over $8.95
2-3 Business Days
N/A N/A
Under $39.00 $8.95
2-3 Business Days
N/A N/A
*All delivery times above are based on average in-transit time. Orders cannot be shipped to P.O. Boxes.

As soon as your order ships, you will be provided with a tracking number via email. You can also find your order details and tracking information on the Order History tab within the My Account section. Detailed in-transit tracking is not available for orders shipped to Canada.

Returns & Exchanges
JustFab strives to provide an amazing shopping experience and superior customer service. If for any reason you are not content with your order, we gladly accept returns and exchanges within 30 days from the date of shipment and in new, unused condition with original packaging. Some items purchased through special promotions may be final sale, and therefore not eligible for exchanges or returns (please refer to promotion disclaimers for the terms of each offer).

We recommend trying on shoes on a carpeted surface to prevent scuffs and scratches. Handbags, jewelry and accessories must be returned with all pieces included and intact, and earrings unworn. Apparel must also be returned unworn, with all tags still attached.

JustFab offers 3 free return options: (1) return for JustFab membership or store credit; (2) exchange for another item; (3) return for a refund* minus a $5.95 restocking fee. Return shipping and handling for non-contiguous US territories, including Alaska, Hawaii, Puerto Rico and APOs, is $9.

Please note that any membership or store credit used to pay for an order will be returned as store credit and will not be eligible for a refund to a credit card.

Shipping Your Return/Exchanges
Returns and exchanges are easy! Just print your free return label and return packing slip by visiting the Order History page under My Account (justfab.ca/orders). Then follow these steps:



*Rewards points associated with the purchase will be deducted from your account if you do choose a refund.